Rosemary Renewal Oil

Product Return Policy

1. Return Time Frame

- Returns are accepted within 30 days from the date of purchase. Please ensure that items are returned within this time frame to be eligible for a refund or exchange.

 

2. Condition of Items

- Items must be unused, unopened, and in their original packaging to qualify for a return. If any items show signs of use or damage, they may not be eligible for a return.

 

3. Proof of Purchase

- Please include a receipt or proof of purchase with your return. This helps us process your return quickly and efficiently.

 

4. Refund or Exchange Options

- Refunds will be issued in the original payment method. Store credit may also be available. Exchange be offered upon request. If you prefer an exchange, please specify the item you'd like to exchange for, and we'll do our best to accommodate your request.

 

5. Return Shipping Costs

- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item shipped or defective product). We recommend using a tracking service for your return shipment to ensure it arrives safely.

 

6. Exceptions to the Policy

- Certain items, such as perishable goods, opened personal care products, or customized items, may not be eligible for return. Please check the product description for any specific return restrictions.

 

7. How to Initiate a Return

- To initiate a return, please contact our customer service team at keenchibalance@gmail.com or fill out the return form available on our website. Once your return is approved, we will provide you with instructions on how to send your items back.

 

8. Contact Information

- For any questions or concerns regarding our return policy, please reach out to us at keenchibalance@gmail.com. If you have a specific question about a product or situation regarding returns, it's best to inquire directly with Keen Chi Store for the most accurate guidance.

 

Our team is here to assist you!

Thank you for choosing Keen Chi Store! Your satisfaction is our priority, and we appreciate your understanding of our return policy.

How to Use:

1. Dropper Application: Use the dropper to dispense a few drops of Rosemary Renewal oil onto your fingertips or directly onto the desired area of your skin.

 

2. Aromatherapy: For an invigorating and refreshing experience, place a few drops in an essential oil diffuser or add to a bowl of hot water to inhale the uplifting aroma.

 

3. Massage: This oil is ideal for massage. Apply a few drops to your hands and gently massage into areas of tension or fatigue, such as the neck, shoulders, or scalp.

 

4. Skincare: Incorporate Rosemary Renewal oil into your skincare routine by mixing a few drops with your favorite moisturizer or applying directly to areas that need rejuvenation.

 

5. Hair Care: For hair rejuvenation, add a few drops to your shampoo or conditioner, or apply directly to the scalp to promote a healthy environment for hair growth.

 

Care Instructions:

- Storage: Store the dropper bottle in a cool, dark place away from direct sunlight and heat to ensure the oil maintains its potency and quality.

 

- Seal Tight: Make sure the dropper cap is securely tightened after each use to prevent leakage and contamination.

 

- Patch Test: Before applying the oil to larger areas of skin, perform a patch test on a small area to check for any allergic reactions or sensitivities.

 

- Avoid Contact with Eyes: Keep the oil away from your eyes and mucous membranes. If contact occurs, rinse thoroughly with water.

 

- Keep Out of Reach of Children: Ensure the oil is stored out of reach of children and pets.

 

Caution:

- This oil is for external use only. Do not ingest.

- If you are pregnant, nursing, or have a medical condition, consult a healthcare professional before use.

 

By following these care and use instructions, you can enjoy the benefits of Rosemary Renewal oil effectively and safely, enhancing your wellness routine.