Website Visitors​

Like most website operators, Keen Chi Balance collects non‑personally identifying information such as browser type, language preference, referring site, and the date and time of each visitor request. This information helps us better understand how visitors use our website and may be shared in aggregated form only.

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Personally Identifiable Information​

Certain interactions with our website (such as contact forms, bookings, or purchases) may require us to collect personally identifiable information. The amount and type of information collected depend on the nature of the interaction. We collect only what is necessary to provide our services.

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Security​

We take reasonable and commercially acceptable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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External Links

Our website may contain links to third‑party websites. We are not responsible for the content, privacy policies, or practices of any external sites and encourage you to review their policies separately.

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Cookies

Keen Chi Balance uses cookies and similar technologies to enhance your browsing experience, store preferences, and deliver relevant content.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

By continuing to use our website without changing your cookie settings, you consent to our use of cookies.

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Privacy Policy Updates

We may update this Privacy Policy from time to time at our sole discretion. Continued use of the website after any changes constitutes acceptance of the updated policy.

For questions regarding this Privacy Policy, contact us at keenchibalance@gmail.com.

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Terms & Conditions

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By accessing and using this website, you accept and agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

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Intellectual Property

Unless otherwise stated, all content on this website is the intellectual property of Keen Chi Balance. You may view or print pages for personal use only.

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You may not:

• Republish material from this website

• Sell, rent, or sub‑license material

• Reproduce or duplicate content for commercial purposes​

 

Acceptable Use

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.

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Hyperlinking

Approved organizations may link to our website provided the link is not misleading, does not imply endorsement, and fits the context of the linking site.

Use of Keen Chi Balance logos or branding requires written permission.

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Iframes

You may not create frames around our webpages or alter the visual presentation of our website without written consent.

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Reservation of Rights

We reserve the right to request removal of links to our website and to amend these Terms & Conditions at any time.

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Disclaimer & Wellness Notice

All services, products, and courses offered by Keen Chi Balance are holistic and educational in nature and are not intended to replace licensed medical or psychological care.

Reiki, meditation, chakra balancing, coaching, and energy healing are complementary practices and should be used alongside professional medical advice when needed.

Keen Chi Balance LLC is not responsible for any outcomes resulting from failure to seek appropriate medical care.

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Product Return Policy

Return Window: 30 days from purchase
Condition: Unused, unopened, original packaging
Proof of Purchase: Required

Refunds are issued to the original payment method. Customers are responsible for return shipping unless the item is defective or incorrect.

Certain items (opened personal care products, custom items, perishables) may not be eligible for return.

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To initiate a return, email keenchibalance@gmail.com.

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Delivery Policy

• Orders are processed within 1–3 business days

• Shipping costs are calculated at checkout

• Estimated delivery times:

  • Standard: 5–7 business days

  • Expedited: 2–3 business days

 

Tracking details are provided once shipped. For delivery issues, contact keenchibalance@gmail.com.

Local and limited international delivery may be available.

 

 

 

Thank you for being part of the Keen Chi Balance community. We appreciate your trust and commitment to conscious, holistic living.