Hibiscus Bliss Tea

Product Return Policy

The Chi Sprout Shop | Keen Chi Balance

At The Chi Sprout Shop, your satisfaction matters to us. We aim to provide high-quality, intentional wellness products, and we’re here to assist if something isn’t quite right.

1. Return Time Frame

Returns are accepted within 30 days from the original purchase date. Items must be received within this timeframe to qualify for a refund or exchange.

2. Condition of Items

To be eligible for return:

• Items must be unused, unopened, and in original packaging

• Products must be in resalable condition

Items showing signs of use, tampering, or damage may not qualify for return.

3. Proof of Purchase

A valid receipt or proof of purchase is required to process all returns. This allows us to verify the transaction and ensure efficient service.

4. Refunds & Exchanges

• Approved refunds will be issued to the original method of payment

• Store credit may be offered as an alternative option

• Exchanges are available upon request (based on product availability)

If requesting an exchange, please specify the item you wish to receive. We will do our best to accommodate your request.

5. Return Shipping

Customers are responsible for return shipping costs unless:

• The incorrect item was shipped

• The product arrived defective or damaged

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

6. Non-Returnable Items

The following items are not eligible for return:

• Opened personal care products

• Perishable goods

• Customized or special-order items

• Digital products (if applicable)

Please review individual product descriptions for specific return restrictions.

7. How to Initiate a Return

To begin a return:
📧 Email us at keenchibalance@gmail.com
or
📝 Complete the return form available on our website.

Once approved, you will receive detailed instructions for sending your item back.

8. Questions or Concerns

If you have any questions regarding a product or return eligibility, please contact us directly at keenchibalance@gmail.com. Our team is happy to assist and ensure clarity before you ship an item back.

Thank You

 

Thank you for choosing The Chi Sprout Shop at Keen Chi Balance. We appreciate your trust in our wellness offerings and your understanding of our return guidelines.

Your well-being — and your satisfaction — are always our priority.

Product Care & Use Instructions

The Chi Sprout Shop | Keen Chi Balance

Our products are intentionally curated to support your wellness journey. To ensure the highest quality, longevity, and effectiveness, please follow the care and usage guidelines below.

🌿 Herbal & Tea Products

• Store in a cool, dry place away from direct sunlight
• Keep tightly sealed after each use
• Use a clean, dry spoon when scooping
• Consume by the recommended date on packaging
• If pregnant, nursing, or under medical care, consult your healthcare provider before use

🌸 Oils & Rollers

• Store in a cool location away from heat
• Avoid direct sunlight to preserve potency
• Perform a patch test before full application
• Apply to pulse points (wrists, neck, temples) as desired
• Discontinue use if irritation occurs

For external use only.

🕯 Candles

• Trim wick to ¼ inch before each use
• Do not burn longer than 3–4 hours at a time
• Keep away from drafts, children, and pets
• Place on a heat-safe surface
• Never leave unattended while burning

🪨 Massage Tools (Gua Sha, Stones)

• Clean with warm water and mild soap after each use
• Dry thoroughly before storing
• Avoid dropping on hard surfaces
• Store in a soft pouch to prevent chipping

🌊 Salts, Clays & Mud Masks

• Keep sealed and free from moisture
• Use clean, dry utensils when scooping
• Do not introduce water into the original container
• Discontinue use if irritation occurs

📓 Journals, Beads & Ritual Items

• Store in a clean, dry space
• Handle with intention and care
• Avoid exposure to water unless specified

⚠️ General Safety

• For external use only unless otherwise labeled
• Keep out of reach of children
• Discontinue use if irritation or discomfort occurs
• These products are not intended to diagnose, treat, cure, or prevent any medical condition

If you have questions about a specific product, please contact us at:
📧 keenchibalance@gmail.com

With Care & Intention

Each item is selected to support balance, restoration, and mindful living. Thank you for caring for your products as intentionally as they were created for you.

Hibiscus Fusion Tea

Ingredients | Keen Chi Balance

Our Hibiscus Fusion Tea is thoughtfully crafted with 100% natural, botanically-inspired ingredients to support refreshment, vitality, and mindful wellness.

🌺 Ingredients:

• Hibiscus Flowers – naturally tart, rich in antioxidants, and supports hydration

🌿 Notes:

• All-natural, caffeine-free, and vegan-friendly

• No artificial flavors, colors, or preservatives

• Gluten-free and non-GMO

⚠️ Allergy Information:

• Made in a facility that may process nuts.

• Always check ingredients if you have specific sensitivities.

Hibiscus Fusion Tea

Packaging & Size | Keen Chi Balance

📦 Packaging

• Container Type: Airtight resealable pouch or tin to preserve freshness and aroma

• Material: Food-safe, BPA-free, eco-conscious packaging

• Design: Labeled with product name, ingredients, and brewing instructions; reflects the vibrant, natural aesthetic of Keen Chi Balance

⚖️ Size & Quantity

• Net Weight: 50g (approx. 1.75 oz)

• Approximate Servings: 20–25 cups per pouch

• Optional Bulk Size: 100g or 200g available for larger quantities or gift sets

🌿 Storage Recommendations

• Store in a cool, dry place, away from direct sunlight

• Keep sealed to maintain flavor, aroma, and freshness

• Best consumed within 6–12 months for optimal taste and potency

☕ Brewing Suggestion

• Use 1 tsp per 8 oz cup of hot water

• Steep for 5–7 minutes or to taste

• Sweeten with honey, agave, or enjoy naturally

✨ Eco & Gift Friendly

• Perfect for gifting or including in wellness kits

• Lightweight and durable for shipping or on-the-go use