Pure Earth Bags

Product Return Policy:

 

1. Return Time Frame

- Returns are accepted within 30 days from the date of purchase. Please ensure that items are returned within this time frame to be eligible for a refund or exchange.

 

2. Condition of Items

- Items must be unused, unopened, and in their original packaging to qualify for a return. If any items show signs of use or damage, they may not be eligible for a return.

 

3. Proof of Purchase

- Please include a receipt or proof of purchase with your return. This helps us process your return quickly and efficiently.

 

4. Refund or Exchange Options

- Refunds will be issued in the original payment method. Store credit may also be available. Exchange be offered upon request. If you prefer an exchange, please specify the item you'd like to exchange for, and we'll do our best to accommodate your request.

 

5. Return Shipping Costs

- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item shipped or defective product). We recommend using a tracking service for your return shipment to ensure it arrives safely.

 

6. Exceptions to the Policy

- Certain items, such as perishable goods, opened personal care products, or customized items, may not be eligible for return. Please check the product description for any specific return restrictions.

 

7. How to Initiate a Return

- To initiate a return, please contact our customer service team at keenchibalance@gmail.com or fill out the return form available on our website. Once your return is approved, we will provide you with instructions on how to send your items back.

 

8. Contact Information

- For any questions or concerns regarding our return policy, please reach out to us at keenchibalance@gmail.com. 

 

Our team is here to assist you!

 

Thank you for choosing Keen Chi Store! Your satisfaction is our priority, and we appreciate your understanding of our return policy.

 

Product Overview

 

Pure Earth Bags are filled with a blend of natural mud and herbs, designed to nourish your skin, promote detoxification, and provide a soothing experience. These eco-friendly packs harness the power of nature for your wellness routine.

 

How to Use:

1. Preparation: Before use, ensure your skin is clean and free of makeup. You may choose to lightly exfoliate your skin for enhanced results.

 

2. Activation: 

   - Open the Pure Earth Bag and pour the contents into a mixing bowl.

   - Gradually add water (or your choice of liquid, such as herbal tea or rose water) until you achieve a smooth, paste-like consistency.

 

3. Application:

   - Using your fingers or a brush, apply the mud and herb mixture evenly to your face or desired areas of the body, avoiding the eye area.

   - You can also use it as a body wrap by applying it to larger areas.

 

4. Relaxation: 

   - Allow the mud to sit on your skin for 10-20 minutes, or until it starts to dry. Use this time to relax and enjoy the soothing effects.

   - For an aromatic experience, consider using essential oils in conjunction with the mud application.

 

5. Rinsing:

   - Once the mud has dried, rinse it off with warm water. Gently massage your skin as you rinse to exfoliate and enhance circulation.

   - Pat your skin dry with a clean towel.

 

6. Post-Treatment: 

   - Follow up with your favorite moisturizer or serum to hydrate and nourish your skin.

 

Care Instructions:

- Storage: Store the Pure Earth Bags in a cool, dry place away from direct sunlight to maintain freshness and potency.

  

- Seal Properly: Ensure the bag is sealed tightly after each use to prevent moisture from entering and compromising the contents.

 

- Use by Expiration Date: Check for any expiration date or recommended use-by date on the packaging to ensure optimal quality.

 

Caution:

- Patch Test: If you have sensitive skin or allergies, perform a patch test on a small area of skin before full application.

  

- Avoid Contact with Eyes: Keep the mixture away from your eyes and mucous membranes. If contact occurs, rinse thoroughly with water.

 

- Keep Out of Reach of Children: Store out of reach of children and pets.

 

By following these care and use instructions, you can enjoy the full benefits of Pure Earth Bags, indulging in a natural, rejuvenating skincare experience.