Our Chi Wellness Kit is intentionally curated to support your nervous system, restore energetic flow, and invite sacred self-care into your daily routine. Each item is chosen to help you slow down, reconnect with your body, and create a calming ritual space whether you’re beginning your wellness journey or deepening an existing practice.
Inside your kit you’ll find:
• Herbal tea blend to soothe and nourish from within
• Cleansing ritual tools to clear stagnant energy
• Grounding elements to support balance and presence
• Guided ritual instructions to help you create intentional self-care moments at home
Chi Wellness Kit
The Chi Sprout Shop | Keen Chi Balance
At The Chi Sprout Shop, your satisfaction matters to us. We aim to provide high-quality, intentional wellness products, and we’re here to assist if something isn’t quite right.
1. Return Time Frame
Returns are accepted within 30 days from the original purchase date. Items must be received within this timeframe to qualify for a refund or exchange.
2. Condition of Items
To be eligible for return:
- Items must be unused, unopened, and in original packaging
- Products must be in resalable condition
Items showing signs of use, tampering, or damage may not qualify for return.
3. Proof of Purchase
A valid receipt or proof of purchase is required to process all returns. This allows us to verify the transaction and ensure efficient service.
4. Refunds & Exchanges
- Approved refunds will be issued to the original method of payment
- Store credit may be offered as an alternative option
- Exchanges are available upon request (based on product availability)
If requesting an exchange, please specify the item you wish to receive. We will do our best to accommodate your request.
5. Return Shipping
Customers are responsible for return shipping costs unless:
- The incorrect item was shipped
- The product arrived defective or damaged
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
6. Non-Returnable Items
The following items are not eligible for return:
- Opened personal care products
- Perishable goods
- Customized or special-order items
- Digital products (if applicable)
Please review individual product descriptions for specific return restrictions.
7. How to Initiate a Return
To begin a return:
📧 Email us at keenchibalance@gmail.com
or
📝 Complete the return form available on our website.Once approved, you will receive detailed instructions for sending your item back.
8. Questions or Concerns
If you have any questions regarding a product or return eligibility, please contact us directly at keenchibalance@gmail.com. Our team is happy to assist and ensure clarity before you ship an item back.
Thank You
Thank you for choosing The Chi Sprout Shop at Keen Chi Balance. We appreciate your trust in our wellness offerings and your understanding of our return guidelines.
Your well-being — and your satisfaction — are always our priority.